At Shalateeco, we are dedicated to delivering outstanding service and ensuring that your orders reach you promptly. Here are our updated contact details:

Office Address: 1423 Asylum Avenue, Danbury, Connecticut, 06810, United States
Email: contact.shalateeco@gmail.com

We aim to process and ship all orders quickly. Generally, we dispatch 2D printed items within 1 to 3 business days and 3D printed items within 2 to 4 business days after payment is confirmed.

Standard shipping times are estimated to be 4-6 business days for 2D printed items and 7-10 business days for 3D printed items.

For faster delivery, we offer expedited shipping options that can reduce delivery times by 1-2 days. Please note that there may be occasional delays due to local postal services.

If your order has not arrived within 4 weeks from the shipping date, we will conduct a thorough review and, if necessary, initiate a return for your order.

For any questions or issues, please reach out to us via our contact page. We are committed to resolving any concerns promptly and ensuring your complete satisfaction.